The conclusion that I can share is that the time is a partner and the patience an ally for the Manager does not defend himself with a most common and perverse selfishness.
Among the values that I bring with me since childhood I have no doubt that respect for others is so priority as the hardest to maintain.
In all my interests in projects around the world, I always found some difficulty in managing the anxiety of subordinates or employees who depended on IT decisions. Often this anxiety turns into selfishness, non acceptance and even the momentary intolerance to Good Practices that any project requires.
So far only the Chinese, with whom I worked in Angola, able to observe the patience required for the satisfactory performance. With a few exceptions natural.